Taking Delivery with Confidence
Many of our clients choose to take delivery of a portion of their gold or silver over time. When you’re ready, OWNx ensures the process is safe and simple.
Your holdings are converted into the specific coins or bullion bars you select, then carefully packaged and shipped directly to your door. Every delivery is fully insured and handled with the same level of professionalism and security you expect from our platform.
With OWNx, you can be confident that when it’s time to hold your precious metals in hand, the experience will be seamless, secure, and trustworthy.
“When I request delivery, the process is simple and I receive my silver in a timely manner.”
Requesting Physical Delivery
Select "Take Delivery" from your dashboard.
Select items and quantity.
The ounces you have delivered and the costs associated with your delivery will be deducted from your total holdings
Your gold and silver will be discreetly shipped to you, fully insured via major carriers.
Exchange Costs Explained
When you make gold and silver purchases with OWNx, you initially own portions of low premium “big bars.” This is for two reasons:
- You maximize the ounces you own. Your money goes to physical metal instead of premiums.
- It can easily be sold and converted to cash, providing instant liquidity.
When you decide to take delivery of gold and silver, chances are that you will want smaller items such as one ounce rounds or ten ounce bars. Therefore, we just exchange your ownership of large bars for items you choose. Our technology does that instantly, and it is important that you understand how it works.
- The cost to mint smaller coins and bars is higher than the cost to make big bars. On coins such as US minted gold and silver Eagles, the government also charges a premium. When you take delivery, those additional costs are external to OWNx and thus we must pass them on to you along with shipping and insurance costs.
- The total cost of the extra premiums and shipping/insurance becomes your “Exchange Cost.”
- Ounces of silver or grains of gold (depending on which metal you take delivery of) are deducted from your account at the current market price to cover this cost.
Orders typically ship within 7 business days. All items are fully insured, discreetly packaged, and require your signature.
FAQs
How do I request physical delivery of my precious metals?
The process is simple: log in to your account, select “Take Delivery” from your dashboard, choose your items and quantities, and confirm your order. Your selected metals will be discreetly shipped to you fully insured via major carriers, and the costs will be automatically deducted from your total holdings.
What are "Exchange Costs" and why do I have to pay them?
Exchange Costs cover the additional expenses of converting your ownership from low-premium “big bars” to smaller deliverable items like coins and smaller bars. This includes higher minting costs for smaller items, government premiums (like those on US Eagles), plus shipping and insurance. These external costs are passed through to you, and the equivalent value in ounces/grains is deducted from your account at current market prices.
How long does it take to receive my delivery after placing an order?
Shipments typically initiate within 7 business days after you request delivery.
Why don't I initially own coins and smaller bars instead of "big bars"?
You start with ownership of portions of low-premium big bars for two key reasons: it maximizes the ounces you own by putting more of your money toward actual metal rather than premiums, and it provides instant liquidity since big bars can be easily sold and converted to cash.
Are my deliveries insured and secure?
Yes, all deliveries are fully insured to your door and shipped via major carriers. Packages are discreetly packaged so contents are unknown to handlers, and delivery requires an adult signature for added security.
Can I choose what specific items I want delivered?
Yes, when you select “Take Delivery,” you can choose from available items and specify the quantities you want. The platform’s technology instantly handles the exchange from your big bar holdings to your selected deliverable items.
Reviews
Reviews from our customers
I’ve been using this platform for many years! And currently I’m helping my dad purchase gold and the customer service is always fast and helpful. The platform works very well. And is clear and easy to understand and the options are diverse! Highly recommend I’m very satisfied and have been a user for at least 5 years! Good job ya’ll
An easy way to save precious metals, gold and silver. A monthly auto save plan mounts to a treasure. Also such an easy way to turn it back into cash or ship it to me direct makes OWNx my choice for over 10 years.
I recommend OWNx to anyone who is searching for a very convenient, secure and cost-effective way of buying and storing precious metals. Their staff is very customer focused, responsive and does frequent outreach to offer new ways to enhance our relationship. Thanks to OWNx from one of your satisfied customers.
OWNX customer support has always been responsive and helpful. I’ve had no doubt that my metals are secure. Recently, they facilitated the easy migration of my precious metals IRA account from one custodian to another.
This company and platform is the easiest to navigate through. When ever I had a issue with delivery the customer service was fantastic in finding the issue and replacing the item. I really like the auto buy feature and use it regularly. I have already told others of the company who have joined.